EBS - Emergency Broadcast System
This article shows how to use an authorized mobile phone to send simple text messages to control Emergency Broadcasts to selected groups of your staff members using 1-800 Notify.
UPLOADING YOUR CONTACTS
Before you get started, you need to upload a set of contacts including group names and authorized PIN numbers and contact information for all your staff.
ACQUIRE A DEDICATED CONTROL PHONE NUMBER FOR YOUR ORGANIZATION
Contact 1-800 Notify (firstname.lastname@example.org or 1-800-939-1853) to setup a dedicated phone number to use to control your own organization's Emergency Broadcast System.
CREATE A NEW EBS MESSAGE
Our staff can help you do this or do it for you.
WHEN TO USE
- Natural disaster closes specific clinic and you need to notify staff.
- Weather closes one or more clinics and you need to notify staff.
- Active shooter situation
- Need to alert all staff of any important or immediate situation
HOW TO USE
If your mobile phone is authorized with a PIN number in the uploaded data file, then you can control the system.
Send a specifically formatted text message from your mobile phone to your dedicated control phone number. (see above)
GETTING THE GROUP LIST
Send a text message from your phone to your dedicated number.
Text message: 1234. list
Note: 1234 is your pin number, "list" is command to list groups.
2 Chester Clinic
3 Downtown Clinic
4 East Side Clinic
5 East Hospital
6 Main Street Clinic
7 Oceanside Therapy
8 West Hospital
SENDING A MESSAGE TO ONE OR MORE GROUPS
Text Message: 1234. All. 1 3. Downtown clinic closed due to flooding on main street. Do not report to clinic, instead call 800-nnn-nnnn for more information.
Note: "All" will send phone, text and email to every contact who has these contact methods specified in the uploaded data file. If you only wanted to send a phone, call you would replace "All" with "Phone", "Email" would only send emails and "Text" would only send text messages.
Administration: 20 << 20 people in the "Admin" group
Downtown Clinic: 15 << 15 people in the "Downtown clinic" group
Total messages: 40 << 40 total messages (email, phone, text)
Total Contacts: 35 << 35 total people in all selected groups
Note: You now have 2 minutes in which to reply “[pin].no” if you wish to cancel the sending of this message.
If you do not reply, then the message will be automatically sent via the preferred message types.