Exporting Reminder Campaign History Call Report for a Date Range (CDR, Call Detail Records, Call Report)

You may want to export your job completed data (calls, text and/or emails) for a time period into a CSV (Comma Separated Variable) report format.  

TIP: To better understand and work with the downloaded report, please see this related article.

Here's how to get that done:

1. From the Home tab.

2. Click to highlight any job in the Job list.

3. Click the Reports button.

4. Click the check box next to "Date range"

5. Select the CSV plus report.

6. Click Download/Send.

7. Select the Start Date for the data you wish to export.

8. Select the End Date for your export - the day AFTER you want the data to be exported.

IMPORTANT: You want to select the day AFTER your wish to see the results, as the system uses 12:00 am in the morning of the date you select as the cutoff for the export.  So if you wanted data to include November 5th information, you would select the End date of November 6th.

9. Click Save.  Now a report will be downloaded to your Downloads directory or a directory of your choosing (depending on the options you have set in your web browser).

TIP: To better understand and work with the downloaded report, please see this related article.

Have more questions? Submit a request

Comments

Powered by Zendesk