Oswego Health, a nonprofit healthcare system based in New York with over 18 locations, partnered with 1800 Notify for appointment reminders in June 2015. Tara Saya, Sr. Technical Engineer, shared why she has advocated for Oswego to stay with 1800 Notify despite competition over the last decade. She noted two main factors, “great customer service and unmatched reliability.” Tara Saya also mentioned that “1800 Notify has competitive pricing compared to other appointment reminder systems.”
Tara Saya also commented on how reliable 1800 Notify’s appointment reminder service is. She said, “There have been only 3 times in the last 10 years that something has happened to the reminders, but it's always been immediately resolved, and the service is solid and reliable compared to competitors.”
Oswego Health uses 1800 Notify integrated with MEDITECH EHR to send phone call and text message appointment reminders.
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