Efficient and PCI-compliant patient phone payments are a challenge for Revenue Cycle Managers in Radiology, Anesthesiology, Pathology, Emergency Medicine, Urgent Care and other practices using Imagine Software. 1800 Notify’s Payment IVR (Interactive Voice Response) Autopay by Phone, integrated with Imagine Software’s billing and revenue cycle modules and ImaginePay for payment processing, simplifies payment collections, boosts efficiency, and ensures PCI compliance—all while enhancing patient convenience and increasing collection rates.
See up to 20% Boost in After-Hours Imagine Pay Phone Payments with 24/7 IVR Availability
With 1800 Notify’s Payment IVR, Radiology, Anesthesiology, Pathology, Emergency Medicine, Urgent Care and other practice patients can make secure payments anytime—via credit card, e-check, branded health savings account card (HSA), or savings account—without speaking to a staff member. This 24/7 self-service option improves collection rates (typically 20% of IVR payments occur nights and weekends) and reduces administrative workload, as payments are posted in automatically via an end-of-day posting file into Imagine Software, ensuring that accounts are always up to date and aligned with billing cycles.
Enhanced Security & Compliance
Security is paramount, and the 1800 Notify Payment IVR system is fully HIPAA and PCI DSS compliant, safeguarding sensitive patient data. Integrated with trusted payment processors like ImaginePay, payments are processed securely, meeting the highest industry standards. Additionally, it supports all account types, including pediatric, complex guarantor cases, and radiology-specific billing needs, making it versatile for any healthcare provider, particularly in imaging and diagnostic services.
Proven Results
By streamlining payment processes and enhancing patient convenience, radiology practices using Imagine Software can expect increased collection rates, reduced administrative burden, and an overall improvement in operational efficiency. Radiology practices will benefit from faster payment processing, improved patient satisfaction, and better management of imaging-related billing cycles.
Imagine Software continues to deliver robust solutions tailored to the unique needs of radiology and other specialty practices. With 1800 Notify’s IVR Autopay, providers can streamline payment collections while offering a seamless, secure experience for patients.
ImaginePay, Imagine Software and the Imagine Software and ImaginePay logos are registered trademarks of Technology Partners, LLC dba Imagine Software
ImaginePay is a fully integrated payment solution by Imagine Software, providing secure, PCI-compliant payment processing tailored for radiology practices.
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