Efficient and PCI-Compliant Patient Phone Payments for Radiology, Anesthesiology, Pathology, Emergency Medicine, Urgent Care and other Practices Using Imagine Software
Efficient and PCI-compliant patient phone payments present a significant challenge for Customer Service Managers in Radiology, Anesthesiology, Pathology, Emergency Medicine, Urgent Care and other practices using Imagine Software. 1800 Notify’s Payment IVR (Interactive Voice Response) Autopay by Phone, seamlessly integrated with Imagine Software’s radiology billing and revenue cycle modules, streamlines payment collections, boosts operational efficiency, ensures PCI compliance, and enhances patient convenience—all while driving higher collection rates.
See up to 20% Boost in After-Hours ImaginePay Phone Payments with 24/7 IVR Availability
With 1800 Notify’s Payment IVR, Radiology, Anesthesiology, Pathology, Emergency Medicine, Urgent Care and other practice patients can securely make payments anytime—via credit card, e-check, branded health savings account card (HSA), or savings account—without the need to speak to a staff member. This 24/7 self-service feature not only improves collection rates (with up to 20% of IVR payments occurring during nights and weekends) but also reduces administrative workload, as payments are posted either in real-time or via an end-of-day posting file into Imagine Software, ensuring that accounts are always up to date and aligned with radiology-specific billing cycles.
Enhanced Security & Compliance for Radiology, Anesthesiology, Pathology, Emergency Medicine, Urgent Care and other Practices
This integration guarantees full PCI DSS and HIPAA compliance, safeguarding sensitive patient data. Both Imagine Software and ImaginePay provide secure, reliable transaction processing that protects patient privacy while meeting the unique needs of radiology practices.
Versatility Across Patient Accounts in Radiology, Anesthesiology, Pathology, Emergency Medicine, Urgent Care and other Practices
Whether managing complex guarantor, or routine patient accounts, this solution is flexible, adapting to various patient profiles and your specific patient billing needs. It ensures improved efficiency, seamless payment collection, and accurate handling of imaging-related financial transactions.
Key Features of 1800 Notify Payment IVR for Radiology Practices
- Real-time guarantor authentication with the convenience of caller ID match
- Automated seamless payment posting into Imagine Software
- Free up staff to handle only questions that people can best address, leave the payments to us
- Accept Credit, Debit Cards
- Enhanced refund processing to the original electronic payment method
- Hear recent payments and payment history
ImaginePay, Imagine Software and the Imagine Software and ImaginePay logos are registered trademarks of Technology Partners, LLC dba Imagine Software
ImaginePay is a fully integrated payment solution by Imagine Software, providing secure, PCI-compliant payment processing tailored for radiology practices.
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