1800 Notify is pleased to release two new reports for the Agent Assisted portal today.
Having trouble seeing the new "REPORTS" button in your portal?
Check out this article: https://1800notify.zendesk.com/hc/en-us/articles/32039455973645
Report # 1 - Payments by Users (Agent Assisted IVR)
This report summarizes all payment requests by day by user for a selected time period. Select today, this week, last week, this month, last month or custom time periods for your report.
Learn More:
https://1800notify.zendesk.com/hc/en-us/articles/35431984048781
Report # 2 - Payment Logs Download (Agent Assisted IVR)
This report allows you to download every single field in the Agent Assisted Payment Request portal - perfect if you want to analyze data or slice/dice the data in a spreadsheet such as Microsoft Excel.
Learn More:
https://1800notify.zendesk.com/hc/en-us/articles/35435098836621
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