Automate Payments. Boost Collections. Free Up Staff.
We look forward to meeting you at the Imagine Conference! Stop by our 1800 Notify booth at the Imagine Conference and say, "Hello!" to our sales team Martin, Sophie, and Cecily.
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Why 1800 Notify?
At 1800 Notify, we help organizations automate phone payments and phone billing reminders, so you can collect faster, reduce staff workload, and deliver a better customer experience.
Solution #1: Phone Payment IVRs
Streamline payments with 24/7 self-service and agent-assisted IVRs:
- 200%+ ROI within the first 2 months
- 20%+ of payments collected after hours
- Best for organizations who accept 10 or more phone payments per day.
Solution #2: Automated Phone Billing Reminders
Send timely reminders via phone calls:
- Up to $10 collected for every $1 spent
- Reaches patients who respond better to a phone reminder
- Boosts collections with minimal staff effort
More About 1800 Notify
Key Features of Our Solutions
- Credit card & e-check payments
- Stored payment methods
- Full or partial balance options
- English & Spanish language support
Trusted Vendor
1800 Notify is Triple Compliant:
- HIPAA compliant (US Laws requiring safeguards to protect sensitive health information)
- PCI DSS Level 1 compliant (highest level of credit card processing compliance)
- HITRUST r2 Certified (rigorous evaluation of 250 specific security controls
Learn more about HITRUST and view our certification letter here: https://1800notify.zendesk.com/hc/en-us/articles/34307187433357
Results That Matter
- 98%+ customer retention
- 99.95% system uptime
- 30%+ of inbound calls handled by IVR
Proven Success: Real Results from 1800 Notify
A healthcare organization implemented 1800 Notify’s Payment IVR and saw incredible results:
In less than 3 months since implementation, the IVR has handled 4000 calls and collected almost $200,000.
The healthcare organization’s Manager of Patient Financial Experience, Melissa noted,
“We felt understaffed for a while, but now with the pay-by-phone IVR our call volume is manageable, allowing our team to focus on more important projects!”
Let's Talk - Contact Us to Set up a Demo or Talk Pricing
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