How to Change Your Payment Method on File (Credit Card Expires, Change Credit Card, Change Bank Account)

Sometimes you just need to update your credit card or bank account on file with 1-800 Notify.  Maybe your card is about to expire and you need to update the expiration date to the new one.  Or, maybe your card was compromised and you need to switch cards.

This article shows you how to make that update online.

 

NOTE: This login to change your payment method is not the same as the login information you use to login to our main website at www.1800notify.com.  

username-pass-not-same.png

CREATE YOUR PAYMENT PORTAL ACCOUNT (if you don't have one)

Login to our payment portal here:

https://1800notify.mypaysimple.com/myaccount 

Most of the time, you may not have an account setup on our payment processing site - PaySimple, so you'll want to create one by clicking the "Create one here." link

paysimple-create-acct.png

IMPORTANT: When you create your account, make sure to match up the name and email we have on your billing account.  If you need help with this, please either email us at support@1800notify.com or call us at 1-800-939-1853.

paysimple-try-to-match.png

After you click "Create Account," you'll receive an email from

1-800 Notify <noreply@paysimple.com>

That will have a link to create/activate your account and set up your password and other security information.  Or, if you already had an account with your email address, you would have a link to change your password. 

paysimple-email-header.png

 

ACCOUNT CREATED, NOW LOGIN TO THE PAYMENT PORTAL

Login to our payment portal here:

https://1800notify.mypaysimple.com/myaccount 

Go ahead and login to the system:

paysimple-enter-username-pass-just-created.png

Once you login, you can update your existing Credit Card Expiration date or billing zip code, or add a new card.

 

TO UPDATE YOUR CREDIT OR DEBIT CARD'S EXPIRATION DATE OR BILLING ZIP:

 
Click the 3 dots next to your current card, select "EDIT" then make the changes.
paysimple-edit-card.png
On the next screen, you can update your card expiration date or billing zip code.  
If you wanted to change the card number, then you'll have to Add a new Card and make it the default card - see how to do this below.
 
paysimple-edit-card-info.png
 

 

TO SWITCH THE CARD OR BANK ACCOUNT ON FILE USED FOR PAYMENTS

For security reasons, you won't be able to edit the credit card number or bank account number, you'll have to add a new card or bank account first.  Then, set it as a DEFAULT payment method.
 
Step 1: Click Add New Account.
paysimple-add-new-acct.png
Step 2: Enter your Credit/Debit card or ACH (Bank Account Info)
 
paysimple-add-new.png
 
Step 3: Make the new credit card or bank account default by clicking the 3 dots and selecting Make Default.
 
paysimple-make-default.png
You will then see the confirm screen, select Yes and Update.
 
paysimple-make-default-confirm.png
 
To confirm your new payment method will be used going forward, you will see a little star next to the card number (showing that it's the default method).
 
paysimple-default-payment-method.png
 
 
A few notes:
1. At this time, you cannot change from using a Credit Card to a ACH (echeck) or vice-versa. 
2. You cannot delete old payment methods.  They won't be used, becasue they are no longer default, but if you want us to remove them.  Please contact us using the information below.
 

CONTACT US FOR HELP

Email: support@1800notify.com
Call: 1-800-939-1853
 
 

 

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