Working with Spanish Appointment Reminders Pre-recorded and (Synthetic Speech) TTS

Convert Any Accented/Special Characters

If you use Google Translate and copy / paste any text, make sure to remove any accented or unusual characters.  

Instead of á é í ó ú ü ñ ¿ ¡

Use: a e i o u u n ? !

 

Re-Type Any Apostrophe, Single or Double-Quotes after Copy / Paste

If you copy/paste anything with single or double quotes or apostrophes... it will cause errors.

single-double-quotes.jpg

 

Just re-type the single, double quotes, and apostrophe after pasting to fix them.

 

single-double-retype.jpg

Appointment Day, Date at Time in Spanish

When using Spanish Synthetic Speech for appointment reminders, you need to use a special 'tag' for the appointment day, date and time.

<appt_ddt_spanish>

You can't use <appt_day> <appt_date> at <appt_time> because all those tags are automatically read in English.

Also, make sure to use a Spanish Voice - 

Paulina = Spanish woman

Juan = Spanish man

Using Synthetic Speech, Here's how an example Spanish appointment reminder written for Synthetic Speech might look:

Hola somos la clinica Verde con un recordatorio para <name>. su cita esta programada para el <appt_ddt_spanish>. Oprima 1 para confirmar, oprima 2 para reprogramar, oprima 3 para asistencia con aseguransa. Oprima 5 para escuchar este mensaje de nuevo. Gracias.

For pre-recorded reminders, you need to setup two Synthetic Speech voices, one for day-date-and-time and the other for name.

appt-day-date-at-time-in-spanish

Choose the Spanish Voice to match the pre-recoreded - usually Juan.

appt-ddt-spanish.jpg

name-in-spanish

name-in-spanish.jpg

Then, use these two new Synthetic Speech Tags in the message like this:

use-in-spanish.jpg

 

Phone Numbers in Spanish

It also helps to put spaces between the digits in the phone number to have them read correctly.

Instead of: 386-555-1212

Use: 3 8 6, 5 5 5, 1 2 1 2

 

ZIP Code in Spanish

Similar to the phone number, please put spaces between the digits in a zip code.

Instead of: 90115

Use: 9 0 1 1 5

 

 

 

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