How to verify you are on the correct portal version running on Amazon / AWS

We have updated our portal and are running on Amazon.  Here is how to verify you are looking the website portal on Amazon:

1- Go to www.1800notify.com. Click the Icon to view the site security (This may look like a lock on a different browser, these screenshots are from Google Chrome)

2- Click the "Connection is secure" menu item 

3- Check the "Issued By" section to verify it shows Amazon next to the Organization (O)

If you don't see Amazon, then you need to clear your web browser cache, and try logging in again

How to clear your browser cache in various browsers:

https://www.google.com/search?q=how+to+clear+cache+various+browsers 

 

 

Overview of the Site:

Below is how the website looks - it hasn't changed since we moved to Amazon.

 

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How to Log Out

We've removed the Logout link to allow your account number to be visible, but you can log out by hovering over the gear icon, and clicking Logout from the drop down menu.

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What Browsers Work Best?

Compatible Browsers:

Google Chrome (recommended)

Microsoft Edge

Microsoft Internet Explorer

Opera

Safari

Firefox

 

Mobile and Tablet Compatible

You can actually log in from any tablet or mobile phone that supports a compatible browser.  While the user interface is designed to operate best from a computer screen, you can log in from any other device to check status of your jobs, or look at statistics, and many other functions.

 

Password Requirements (Keeping your data Secure)

We have implemented several items to enhance the security of your account and your data, so this means you'll need to update your password if it does not meet our new requirements shown below.

New Password Requirements:  

Minimum 8 characters

Mix of at least 3 of these 4 groups:

Uppercase letters, lowercase letters, numbers, symbols

No character repeated more than 3 times in a row.

This means that if your current password does not meet the above requirements, the system will ask you to change your password the first time you login.

 

Auto logoff - after 15 minutes of inactivity to make sure no one else can see private data. 

 

Security with Ease of Use - Assuming your browser supports saving of usernames/passwords, you can now use your browser to store your information for login next time.

 

Quick Text Chat with Our 1-800 Notify Team

In the lower right corner of every screen in the new user interface, you'll see a little text chat circle.

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Then, you'll see something similar to this:

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Type in your message and hit "SEND" and one of our staff will try to answer you right away.  If we're not online or busy helping other customers, it may be a little while or the next business day, but we'll do our best to get back to you shortly.

 

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