Post

1 follower Follow
0
Avatar

Login Button Not Working / Tries to Download acnnnn.swf File (Cannot Login) - Install/Enable Adobe Flash

This article will help you if, when you click the LOGIN button, you see your browser trying to download a file called acnnnn.swf or saying it cannot open this file (like ac9157.swf)

What is happening, is that your web browser does not have Adobe Flash Installed, or does have it installed and it disabled (not enabled) so cannot be used.

TRY ANOTHER WEB BROWSER FIRST

Sometimes, trying another web browser can be the fastest, easiest option.
If you are using Microsoft Internet Explorer or Apple Safari, then try Firefox or Google Chrome.

Firefox: https://www.mozilla.org

Google Chrome: https://www.google.com/chrome/browser/desktop/index.html

HOW TO INSTALL AND ENABLE ADOBE FLASH PLAYER

  1. Go to: https://helpx.adobe.com/flash-player.html

  2. Follow the instructions to install the player.

  3. Follow the instructions to Enable the Flash Player in your browser.

If you are having trouble installing the player, please check out these Adobe Help articles

For WINDOWS computer: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

For MAC computers: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

Once Adobe Flash is enabled, close all your web browser windows, then re-open and try logging in to www.1800notify.com again.

If none of this works for you, please email us at support@1800notify.com or call us at 1-800-939-1853 and we'll give you a hand.

If you do not see a download of this file when you click the LOGIN button, then check our this RELATED ARTICLE ON CLEARING YOUR BROWSER CACHE.

Martin Trautschold

Please sign in to leave a comment.