This article will show you how to send customized professional reminder calls or text messages to all your Henry Schein MicroMD patients. If you want to send affordable appointment reminder calls and texts from MicroMD, you can use the service from 1-800 Notify by simply running your Appointment Schedule Report and Exporting it (Saving Rows As..) to a file and uploading it to your HIPAA secure account. It's very easy to setup and use. Once you get going, it just takes about 3 minutes a day to call all your patients!
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STEP 1: Bring up the Appointment Schedule Report for the correct date and export it to a file.
1.1 From the MicroMD menu at the top, select Appt > Appointment Reports > Schedule as shown.
1.2 Select the Date range - just a single date (the date of the appointments you wish to remind). Then Uncheck Provider and Check Location. Finally, click the Accept button.
1.3 The Appointment Schedule report for the selected date will now appear on the screen.
Please be sure to verify you are looking at the correct appointment date and the total number of patients and all your locations are listed and look correct.
Then, click File > Save Rows As...
1.4 Finally, you'll be naming the exported file. We recommend using the date of the appointments and either "calls" or "texts" to help you when you upload that file to 1-800 Notify to send calls or texts. E.g. "04232018 calls" or "04222018 texts"
STEP 2: Upload that exported file to the correct message to send reminders.
Login to your secure account on www.1800notify.com to upload the reminders.
See this related article:
https://1800notify.zendesk.com/hc/en-us/articles/360056925271
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