Success Stories
- In less than 3 months, our 1800 Notify Payment IVR with JP Morgan Healthcare Payments has handled 4,000 calls and collected almost $200,000 -- we no longer feel short staffed in customer service.
- Oswego Health uses 1800 Notify integrated with MEDITECH EHR to send appointment reminders.
- By improving appointment attendance, 1-800 Notify has played a key role in enhancing clinical operations while improving patient care and satisfaction.
- Outstanding customer service and system reliability are the reasons why this healthcare system has chosen to use 1800 Notify’s appointment reminder service for 10 years!
- Patients can now log into Epic Systems’s online portal, MyChart, and see their IVR payment posted in real-time.
- Auto-posting to Epic Systems through InstaMed (J.P. Morgan Healthcare Payments) eliminated an extra portal making it easier for our accounting team!
- 1800 Notify’s IVR payment processing using InstaMed (J.P. Morgan Healthcare Payments) and real-time payment posting into Epic Systems is a huge win for patient satisfaction and staff!
- When one of our locations was damaged by a tornado, 1800 Notify (using a Credible EHR by Qualifacts report) was able to send out a broadcast message to update with our patients.
- We have over 50 locations and send an average of 42,000 appointment reminders monthly with 1800 Notify and Credible EHR by Qualifacts
- Automated Appointment Reminders Integrated with Credible EHR by Qualifacts saves time for our team!